Action may be needed: Updates in our Online and Mobile Banking

Dear member,

Updates coming to the Online Banking and Mobile App on April 14th!

As part of our ongoing effort to improve your online and mobile banking experience and to ensure the most up-to-date security protocols to protect your account are in place, we are performing a series of updates with enhanced features you will love.

What’s in this Update

	On April 14^th, our Online and Mobile Banking will add an extra layer of protection to its already best-in-class security structure to detect and block any malicious attempts to log into your account.*

*In the case it happens, an ‘Access Denied’ message would display, but there is nothing to worry about; it only indicates that the attempt didn’t go through. The chances for you to see that ‘Access Denied’ message are extremely low, but in case you ever see it, please take a screenshot including the reference number and send it to [email protected]. Note that you would still be able to access your account using a different device or network.

What you have to do

The Online Banking will automatically include the enhancement on April 14^th, so you don’t have to do anything.

The Mobile Banking app will need to be updated. If your mobile device is set to automatic updates, the update will happen automatically.

If you don’t have the automatic updates on, you will need to download the update manually. Here is how:

Android

	Open the Google Play Store app.
	Tap Menu My apps & games.
	You will see a list of available updates. Look or search for the OAS FCU app.
	Tap Update.

Apple iOS

	Open the App Store.
	Tap your profile icon at the top of the screen.
	Scroll to see pending updates.
	Tap Update next to the OAS FCU app.

After successfully download the update, access your Mobile app the same way you have been doing it.

Learn how to protect your online accounts >

New to Online and Mobile Banking? >

Questions or problems?


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